At JSK ENGITECH INDUSTRIES, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may request a return under the following conditions:
Eligibility for Returns
- Returns are accepted within 7 Days from the date of delivery.
- The item must be unused, in original condition, and in its original packaging with all tags, manuals, and accessories.
- Proof of purchase (invoice/order confirmation) is required.
Non-Returnable Items
The following items cannot be returned unless defective or damaged on arrival:
- Customized or personalized products
- Items marked as “Final Sale” or “Non-Returnable”
- Perishable goods (if applicable)
Return Process
- To initiate a return, please contact us at info@jsksteelmetal.com with your order number and reason for return.
- Once approved, we will provide instructions for shipping the item back.
- Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Refunds
- Refunds will be processed to your original payment method within 7 business days after we receive and inspect the returned item.
- Shipping charges are non-refundable unless the return is due to our error.
Exchanges
- Exchanges are available for defective or damaged items. If you need to exchange it for the same item, please contact us at info@jsksteelmetal.com
Contact Us
If you have any questions regarding our return policy, please reach out to us at: info@jsksteelmetal.com